Entire OnHire Knowledge Base

Allocations

Client Allocations

Shift Ratios

Shift ratios allow you to bulk edit/action shifts within the same ratio. This means they were entered within “Multi-Shifts”

This screen is designed to allow quick multiple shifts changes without performing any checks related to Visa, Police, Registration, Overlapping shift timings & Shift Status.
Before making any changes, please ensure to perform necessary checks to avoid Booking errors or use other shift editing options on Allocation screen for system to perform automatic check

To access Shift Ratios you need to click on the “Number” which outlines the ratio.

Which will lead you here - Our Booking Ratio Screen

And you have the following options

Booking Ratio: Booking Notes

This allows you to Bulk Edit your Booking Notes
- Select Shift/shifts
- Click Booking Notes
- Enter Booking Notes, Click show to Member and Client if required
- Save

Booking Ratio: Shift Error

Please keep in mind this does not inform the member if they are in the shift

Select Shift/shifts
Click Shift Error
Enter Reason
Yes

Booking Ratio: Shift Cancelled

Please keep in mind this does not inform the member of the cancellation automatically

Entire Suggests to SMS/Calling before Cancelling to inform the member that they have been cancelled but doesn’t have to acknowledge the cancellation

Select Shift/shifts
Click Shift Error
Enter Reason
Yes

Booking Ratio: Member Pulled Out

Please keep in mind this does not notify the Member automatically

Select Shift/shifts
Click Member Pulled out
Enter Reason
Yes

Booking Ratio: Edit Multiple Shifts

Please keep in mind this does not notify the staff regarding the changes automatically

Select Shift/shifts
Click Edit Multiple Shifts
Edit the Shift as required
Enter Reason
Confirm

Booking Ratio: Duplicate Shifts

Select Shift/shifts
Click Duplicate Shifts - then it will open a new table with the Multi-bookings
Go to “ Re Occurrence” then “ Duplicate Shift(s)
The follow Popup will appear
Select the date you would like the shifts to start from again
- OPTIONAL - Decide to keep the same members in or no members
- OPTIONAL - Update Booking Notes
- OPTIONAL - Shift Status
Confirm
Those new shifts will load into your list of Unconfirmed Shifts with a new ratio but it is a duplicate of your original shifts
Then either Confirm or Confirm and Release and follow your allocating process once the shifts are confirmed

Booking Ratio: Send SMS

Select Shift/shifts
Click Send SMS
Then Select a Template or Write your own message
Select SMS or Push Notification

Booking Ratio: Upload Document

Select Shift/shifts
Click Upload Document
Update File Name and then Upload the File
Confirm Upload

Booking Ratio: Extend Order

Select one shift only
Click Extend Order
Enter the additional Single shift you wish to add to this ratio
Confirm Shifts