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      Why is my login not working? (Android Devices)

      If you are facing issues logging in after entering your details, the first potential solution is to clear your cache, and reinstall the app. To do this, follow these steps:

      1. Clear your cache - instructions can be found at How do I clear data (cache) for the WorkForce app on my Android?

      2. Delete the app

      3. Re-install the app

      These steps should fix the issue - if not, please get in touch with our support team.