Why do Beta Clients get things first?

Beta Clients are essentially “guinea pigs.”

While they are the first to receive new features, they are also the first to experience any issues which may not have been identifiable in our testing environment.

These issues can impact productivity and often have an indefinite resolution time. Accordingly, the benefits of being a Beta Client incurs a higher risk than most clients are comfortable with.

All Beta clients must sign a waiver to be accepted into the Beta program for this reason.