APPS
      Back to home
      1. Entire OnHire Knowledge Base
      2. FAQs
      3. APPS

      Understanding Entry Notes Display on the Member App

      Question: What displays on the member app when a client has Entry notes (or parking, important member notes) in both the service and delivery location assigned to a shift?

      Answer: When a client has entry notes (or parking, important member notes) in both the service and delivery locations assigned to a shift, the display on the member app varies depending on the presence of delivery. Here's a breakdown:

      1. No Delivery:

        • If there is no delivery assigned to the shift, the member app will only display the entry notes from the service location

      2. With Delivery:

        • If there is a delivery assigned to the shift, the member app will display only the entry notes from the delivery location.

      3. Combination Display:

        • It's important to note that the member app does not combine entry notes from both the service and delivery locations. It prioritizes displaying either the service or delivery location notes based on the presence of a delivery assignment.