Based on customer feedback, a new Application Setting is added to the Visa settings that allows you to exclude certain shift types from the hour count. This is particularly helpful in cases of sleepover shifts where previous "sleep hours" are counted against the visa restrictions.
Your team can now select multiple shift type(s) for the Visa Restriction exclusions.
To access this setting:
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Go to Application Settings → System Configurations → Other Settings
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A new setting Visa Restriction exceptions for calculating regular work hours considering various shift types is added as shown in the figure below
The Staff can select multiple shifts from the available drop-down (as shown in the figure below) to apply shift types to the members' work schedules. Selected shift types will be excluded from the work hours limit as per Visa conditions.
Visa Restriction exceptions for calculating regular work hours considering various shift types settings, active shift types are fetched from the Members Shifts master.
For instance, before applying the Visa Restriction exceptions for calculating regular work hours considering various shift types settings, a member ‘ABBIE PSALTIS’ booked for the AM shifts shows the ‘Work Hours limit exceed’ message in the Quick Search screen of Client Allocations as shown in the figure below.
On applying the Visa Restriction exceptions for calculating regular work hours considering various shift types settings for the ‘AM’ shift type, the 'AM’ shift hours will be calculated as exempt from visa restrictions, and the message will disappear.
Reflection of Restriction Enhancement in the Staff Portal
Quick New Shift Booking
In the Quick New Shift Booking screen, if you appoint a member to the shift and they have exceeded the work hours restrictions, a warning message is displayed as shown in the figure below. You will be restricted from allocating the selected member to the shift.
Multiple Shift Booking
In the Multiple Shift Booking screen, a warning message will be displayed (as shown in the figure below) when you appoint Member(s) to the shift and they have exceeded the work hours restrictions. You will be restricted from allocating the selected member(s) to the shift.
Edit Shift
In the Edit Shift screen, a warning message will be displayed as shown in the figure below when you edit the existing shift and the member has exceeded the work hours restrictions. You will be restricted from editing the existing shift with the selected member.
Assign Members
In the Assign Members screen, a warning message is displayed as shown in the figure below when you assign member(s) to the shift and the selected member has exceeded the work hours restrictions. You cannot allocate the selected member to the shift.
Assign Member by Name
In the Assign Member by Name screen, a warning message is displayed as shown in the figure below when you select a member to the shift and the selected member has exceeded the work hours restrictions. You will be restricted from allocating the selected member to the shift.
Member Contact Card
In the Members Contact Card screen, a warning message is displayed as shown in the figure below when you accept the shift and the member has exceeded the work hours restrictions.
Bulk Push Notification
When sending a Bulk Notification to members, any members who have exceeded the work hours restriction will not appear in the list of matched Members.
Reflection of Restriction Enhancement in the Workforce App
Accepting Released Shifts
While accepting a released shift, a member who has exceeded the work hours restriction will not be able to accept the shift, and an Alert message will appear (as shown in the figure below).
Reflection of Restriction Enhancement in the Professional App
When selecting member(s) in the Orders screen, any member(s) who have exceeded the work hours restriction will not appear in the Select Personnel screen.
Reflection of Restriction Enhancement in the Client Portal
New Booking - Assign Member
When assigning a member to a New Booking in the Client Portal, any member(s) who have exceeded the work hours restriction will not appear in the Assign Member screen.
Reflection of Restriction Enhancement in the Client Portal 2.0
New Booking - Select Preferred Personnel
When assigning a member to a New Booking in the Client Portal 2.0, any member(s) who have exceeded the work hours restriction will not appear in the ‘Available Personnel who worked at your location’ screen.
The Shift Type(s) selected in the Visa Restriction exceptions for calculating regular work hours considering various shift types settings will be exempted in all the impacted areas of Staff Portal, Member App, Professional App, Client Portal, and New Client Portal as explained above.