9.4 - New Feature - Low SMS Balance Email Alerts

Overview

Entire OnHire provides the facility to set up low SMS balance alerts via email. The email alerts are triggered whenever the SMS balance reaches your defined threshold values and the user will be prompted to refill the SMS balance.

Set up Low SMS Balance Alert

The low SMS balance alert will be set up by Entire's Support Squad as per your requirements. Your team must define the credit balance thresholds at which point you wish to be notified. A "running low" threshold and an "out of credits" threshold are required (both figures should sit within the range of 0-5000). Once the set thresholds are met, the system will trigger an Email Alert using the Email Template as defined in the Email Template Master.

These email alerts will be triggered regardless of whether the SMS feature is being used in the Staff Portal, Client Portal, or Professional App.