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NDIS - How does NDIS Rostering and Invoicing work in Entire OnHire

Overview

Entire OnHire allows you to manage NDIS rostering and invoicing efficiently by configuring qualifications and clients according to NDIS standards. This ensures accurate shift allocation, compliance with participant requirements, and seamless invoicing.

Setting Up for NDIS Rostering

To roster correctly with NDIS, you need to configure:

  1. Qualifications – Each qualification should be set up as an NDIS line item, ensuring shifts align with support categories. Follow this guide to configure qualifications correctly.
  2. Clients (Participants) – Participants should be created under the client tree structure with appropriate service locations and delivery locations. Follow this guide to set up participants properly.

Invoicing with NDIS Product Line Items

Entire OnHire simplifies NDIS invoicing by linking support codes directly to shifts and ensuring proper allocation.

How to Include NDIS Support Codes in Invoices:

  1. Ensure the correct NDIS support item code is assigned to each qualification.
  2. Use the NDIS Export Report to generate invoicing data.

This ensures accurate billing based on the NDIS support categories in your workforce.

Customizing Shift Notes for NDIS Compliance

NDIS requires case notes to be recorded for compliance and auditing purposes.

NDIS Case Notes Setup:

  1. Navigate to Settings > Mandate Notes.
  2. Apply required case note mandates to ensure shift records meet NDIS documentation requirements.
  3. Ensure that each shift includes a case note before submission.

Supported Independent Living (SIL) Rostering Workaround

While Entire OnHire does not have dedicated SIL rostering features, the following workaround ensures correct invoicing:

  1. Split Shifts for SIL Participants – If a support worker is providing SIL services for multiple participants, create separate shifts for each participant.
  2. Assign Correct Locations – Ensure each shift is linked to the correct participant’s service location to reflect accurate service delivery.
  3. Invoice by Participant – This setup ensures invoices are aligned with individual participant services.

Budgeting Considerations

Currently, Entire OnHire does not provide built-in budgeting features.

Managing Budgets Externally:

  • Use external budgeting tools to track NDIS plan expenditure.
  • Keep these tools updated with shift and invoice data.
  • Note that Entire OnHire does not integrate with third-party budgeting software.

Summary

By configuring qualifications and participants correctly, Entire OnHire enables structured rostering, accurate invoicing, and compliance with NDIS documentation requirements.

For further assistance, refer to the below links or contact support.

NDIS - How to create Participants as Clients

NDIS - How to create NDIS Quals/Line Items

NDIS - How to manage SIL Placements

NDIS - How to Create Participants within SIL Placement

NDIS - Managing Additional Fees/Accommodation etc

NDIS Claim Report

NDIS Shift Notes - Webinar

Growth Module - Client NDIS Details and Case Notes Management

Growth Module - Notes Engine