How can I delete a completed Invoice?

Q: How can I delete a completed invoice?
A: Deleting a completed invoice requires performing a reversal process. Follow these steps:

1. Reverse the shifts:

   • Locate all docket numbers associated with the completed invoice.
   • Perform a reverse shift for each docket number included in the invoice.

2. Create an additional invoice run:

   • Compile the reversed shifts into a new invoice run.
   • This invoice run will have a negative value, effectively reversing the original invoice.

3. Refer to the Knowledge Base:

   • For detailed step-by-step instructions on how to reverse shifts, refer to our Knowledge Base article here.

If you need further assistance, please don't hesitate to reach out to our support team.