FAQs

FAQ: What do I do if my STP fails?

If your STP fails, you are best to review the error file that automatically generates and attempt to troubleshoot the error directly (this is generally quickest approach). To review the file, save and then open the response file:

For a detailed list of reasons and troubleshooting, see: STP Errors and Solutions

If you are stuck or the error and troubleshooting isn't listed, please do not hesitate to get in contact with the support team at support@xeople.com