How to reverse/undo an addition or deduction?
- You will need to add the amount that you are wanting to reverse as a deduction to deduction (whatever you need to reverse/undo) for the member
- Create a one minute shift for the member and confirm for payroll
- Start the process of payroll, but when you get to the second stage, stop and let us know that you are at this step
- We will escalate this to our development team and they will be able to change the positive deduction to a negative for you in the backend
- Once this is complete, you can continue to process your payroll until completion
- Submit the corresponding STP