Can I reschedule my system maintenance?
Your team may recently have gotten an email that looks like this:
Whilst we understand that this may still occur within your business hours, please understand that this represents a massive investment on our development and technical team's side. As such, we are not able to reschedule any scheduled maintenance. We apologize in advance for any inconvenience. Please note, however, that we will always endeavor to schedule outside of usual or peak business hours.
To ensure you have access to your data during downtime, we recommend pulling booking reports and availability reports prior to the maintenance period. This will allow you to reference key information even when the system is temporarily unavailable. You can generate these reports as outlined below:
Booking Report