Accessing and setting up your Sendgrid email account
Setting Up Reverse DNS (rDNS) with SendGrid: A Step-by-Step Guide:
SendGrid is a cloud-based SMTP provider that is integrated with your system to send emails from your company domain. In order to link your email domain to your SendGrid account, there is a small set-up required.
Please watch the below video and follow the instructions to set up your Reverse DNS (rDNS) for your email domain.
Getting Started with Domain AuthenticationInstructions:
- Visit: https://app.sendgrid.com/login in your internet browser
- Enter the user credentials shared with you
- Access Settings > Sending Authentication, once you are logged in
- Choose Get started to set up your Domain Authentication and Link Branding
- The process to do this is quite straightforward, please watch the video available above for further assistance.
- Choose your email host and follow the steps
- Copy and update the DNS records to your domain account.
Please note some DNS hosts will automatically add your top-level domain to the end of DNS records you create, which can turn a CNAME for “email.domain.com” into “email.domain.com.domain.com”.
For example, on SendGrid, it states abc123@domain.com.au, however, in your domain settings, you would put 'abc123'.
Once these records are updated, tick 'I've added these records' and select Verify.
This is now complete.
- If you face any error with the verification failing, please review the entries in your domain and ensure to remove your domain in case your DNS host automatically adds your top-level domain to the end of DNS records you create. For example, “email.domain.com” into “email.domain.com.domain.com”. So you only need to add in the component prior to your email domain.
- Once you have this all set up, you can review your system email activity and manage any suppressions (Bounces/Blocks).