Accessing and setting up your Sendgrid email account

Setting Up Reverse DNS (rDNS) with SendGrid: A Step-by-Step Guide:

SendGrid is a cloud-based SMTP provider that is integrated with your system to send emails from your company domain. In order to link your email domain to your SendGrid account, there is a small set-up required.

Please watch the below video and follow the instructions to set up your Reverse DNS (rDNS) for your email domain.

Getting Started with Domain Authentication

Instructions:

• Visit: https://app.sendgrid.com/login in your internet browser
• Enter the user credentials shared with you

• Access Settings > Sending Authentication, once you are logged in

• Choose Get started to set up your Domain Authentication and Link Branding

• The process to do this is quite straightforward, please watch the video available above for further assistance.
• Choose your email host and follow the steps

• Copy and update the DNS records to your domain account.

For example, on SendGrid, it states abc123@domain.com.au, however, in your domain settings, you would put 'abc123'.

Once these records are updated, tick 'I've added these records' and select Verify.

This is now complete.

• If you face any error with the verification failing, please review the entries in your domain and ensure to remove your domain in case your DNS host automatically adds your top-level domain to the end of DNS records you create. For example, “email.domain.com” into “email.domain.com.domain.com”. So you only need to add in the component prior to your email domain.
• Once you have this all set up, you can review your system email activity and manage any suppressions (Bounces/Blocks).