X.2 - Resolved Issues
We are constantly working to provide a seamless experience within Entire OnHire. In version X.2 we have resolved the following issues:
Content
Edit Compliance Notes for Members in Personnel Card
Member Priority Updated and Logged Correctly
Sub Expertise Mapping Correctly with Member Qualification
Workforce App: Standby Button Disabled Based on Member Priority
Electronic Visa Check Displays Correct Result and Status
Stay Signed In Functionality from Login Screen — Removed
Interview Confirmation Email – Meeting/ Video Link Issue
Duplicate Applicant Prevention on Multiple Submissions
Multiple SMS Delivery from Client Allocation Screen
1. Edit Compliance Notes for Members in Personnel Card- ✅ Resolved
Issue resolved. Compliance Notes in the Personnel Card within the Staff Portal can now be edited without any issues. This ensures smooth and reliable updates to member compliance information.

2. Member Priority Update Logged When Removed from Shift - ✅ Resolved
Issue resolved. When a member is pulled out of a shift, their priority is now automatically tracked. To ensure visibility, this change is recorded in both the Shift Log and the Employment Status page.
The Shift Log below shows the log details when the member is pulled out of the shift, and their priority is updated.

Similarly, the Employee History section within the Employment Status page captures the same update, providing a consistent audit trail of the change.

3. Accurate Sub Expertise Mapping to Parent Expertise -✅ Resolved
Issue resolved. Sub Expertise is now correctly linked to its respective parent Expertise for a member’s qualification, including scenarios where identical Sub Expertise names exist.
4. Workforce App: Standby Option Controlled by Member Priority - ✅ Resolved
Issue resolved. When the member's priority is equal to or greater than the value configured in the Priorities Master, the Standby option is automatically disabled.

5. Electronic Visa Check Displays Correct Result and Status - ✅ Resolved
Issue resolved. In the Employment Details page, when using Check Visa Electronically, the visa Result and Status now display correctly. This ensures accurate and consistent visa verification status for members.
- For a successful check, the Result and Status are shown as ‘OK’ and ‘Completed’.

- For an unsuccessful check, the Result and Status are displayed as ‘No Visa’.
6. Stay Signed In Functionality from Login Screen — Removed - ✅ Resolved
Instead, a Remember this device option is available during Two-Factor Authentication (2FA) setup. When this option is enabled, the system recognises the device you are using and helps reduce the need for repeated verification when signing in from the same device.
For instructions on how to enable this functionality, refer to this article: Manage Two-Factor Authentication (2FA).

7. Interview Confirmation Email – Meeting/ Video Link Issue - ✅ Resolved
Issue resolved. In the New Applications – Screening & Recruiter Assignment page of the Staff Portal, the Meeting/ Video link in the interview confirmation email is now working correctly in both the email and the Email Preview when sent to the applicant.

8. Duplicate Applicant Prevention on Multiple Submissions - ✅ Resolved
Issue resolved. When creating a new applicant profile, the system now prevents the creation of duplicate applicant records if the 'Submit Application' button is clicked multiple times in the Staff Portal.
If a repeated submission is detected, a 'Duplicate Applicant Found' alert message is displayed (as shown in the figure below), and the duplicate record is not created.

9. Multiple SMS Delivery from Client Allocation Screen - ✅ Resolved
Issue resolved. In the Client Allocation section of the Staff Portal, the Send SMS feature now successfully delivers multiple SMS messages to both domestic and international mobile numbers.
