What to do if you paid leave to the wrong member?

Once the pay run is closed, you will not be able to make any further changes.

You will have to create a reversal shift for the member to reverse this payment which will be part of the next pay run. Step-by-step instructions can be found in our article How to create a reversal shift.

Their Leave Balance will have to be manually updated on the staff portal. For further information on how to edit leave balances, please see How to Edit / View Leave Balance?