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Unprocessed Pay Details

The Unprocessed Pay Details Report provides and exports to Excel details of all shifts that have not been finalised through Payroll.

 

 

The Unprocessed Pay Details Report identifies all shifts that have been confirmed within the system but have not yet been processed for either payroll
This ensures no approved shifts are missed, double-handled, or delayed during pay and billing cycles.

Accessing the Report

Menu Path:
Reports → Payroll → Unprocessed Pay Details

Filter Fields Explained

Field Description
From Date / To Date Defines the date range for unprocessed records. Only shifts confirmed within this range will be extracted.
No From Date If ticked, the system will automatically pull up to the last 3 months of data ending at the selected “To Date.”
Export Data to Excel Generates a detailed export for review or reconciliation in Excel. This file includes all confirmed shifts awaiting payroll and/or invoicing.
Close Exits the window without generating the report.

Purpose of the Report

This report is used by Payroll and Accounts/Invoicing teams to:

  • Identify shifts that have been confirmed but not yet processed for payment or invoicing.

  • Cross-check shifts that are ready for pay generation or client billing.

  • Detect any data or workflow gaps (e.g. confirmed shifts missing from pay files or invoices).

  • Ensure compliance and accuracy between operational, payroll, and finance data.

Key Columns in the Report - Click to download example

Column Description
Member The staff member who worked the shift.
Service Location The client or worksite where the shift occurred.
Delivery Location The site or sub-location tied to the service delivery.
Docket No. / Split Seq. Identifiers for the shift record (especially where shifts are split across times or sites).
Start / End Date The actual date the shift was worked.
Start / End Time Times worked, including overnight or split shifts.
BrkMin Break minutes deducted from total hours.
WrkHours Net paid working hours for the shift.
Rate The member’s hourly pay rate for that shift.
GrossPay / Total Allowances / Total Pay Pay calculation fields showing earnings before and after allowances.
Status Indicates processing state.

  • PAYANDINVOICE → The shift has been confirmed but not yet processed in Payroll or Invoicing.

  • Once processed, the record will no longer appear in this report. |

Example Scenario (from the provided Excel sample)

In the export, shifts for members like Agafe Louz Tubig-Testz and Albus Potter appear with status PAYANDINVOICE.
This means:

  • The shifts were confirmed through the Confirm Shifts module.

  • However, they remain unprocessed in both Payroll and Invoicing modules.

Until these are picked up in a pay run or invoice batch, they will continue to appear in the Unprocessed Pay Details Report.

When to Use This Report

Stage Purpose
Before Payroll Generation Ensure no confirmed shifts are missed from the pay run.
Before Invoicing Clients Verify all completed shifts are ready for billing.
Reconciliation & QA Cross-match shifts against pay and invoice batches to detect delays, duplicates, or missing entries.

Outcome

Once payroll and invoicing are processed successfully:

  • The records will disappear from the Unprocessed Pay Details Report.

  • They will appear in the respective Payroll History and Invoice Reports, ensuring full financial reconciliation.