How to Cancel a Shift

You can cancel a shift in two ways:

Method 1: Use the Status Dropdown

• Select the shift(s) you want to cancel.
• Open the Status drop-down.
• Choose Cient Cancel.
• Click Update Status.

Select Shift – Status Client Cancel - Update

Method 2: Use the Cancel Button

• Select the shift(s) you want to cancel.
• Click the CANCEL button in the top header.
• Fill in the required details (Professional Name and Reason) in the confirmation popup.
• Click Yes to confirm.

Select Shift – Cancel – Confirm

• Then send an SMS to your member(s) to confirm the cancellation.

Send SMS

Recommend Reading: How to cancel a shift from the calendar view, click here: Cancel - Shift Action Bar.

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