A Member Broadcast lets you offer a shift to a group of selected members so they can choose to Accept or Decline it. As soon as one member accepts the shift, it’s no longer available to the others in the broadcast.
Broadcasting happens in two simple steps. First, you pick the members you want to notify so the shift becomes visible to them on the App or Portal. Then, you send an SMS or push notification to let them know the shift is available.
To carry out a Member Broadcast, follow the below steps:
- Click on standard Search (magnifying glass) against the applicable shift on the client allocation screen.
Client Allocation – Search
- Or right-click on the shift to access all our available system searches.
Member Search – Options
- A pop-up appears, within the search select the Members you wish to assign to the Broadcast.
- Click on Allocate.
Assign Member – Select Members – Allocate
- The selected Members will then appear in the Hold Section as Member Broadcast.
- Click on the message button to open the Message screen.
Message Screen – Send SMS
- Select a Message Template you would like to send such as 'Member Broadcast'.
- Choose your notification option.
- Send SMS/Send SMS with Location to register phone number.
- Send Push Notification to the App.
SMS Templates – Send Notification – Options
Recommend Reading: How the Member Broadcast status appears on the shift card, click here: Shift Cards > Member / Broadcast / Search.