What are Requests and Restrictions?

Requests and Restrictions allow you to input Clients and Members preferences into the system. 

There are several types of preferences that can be entered into the system these include; 

Client Request: 

The Client has requested this member and prefers this member for future shifts 

• When searching in a shift/job the allocator will be able to see this location prefers this member.

• The system will show this icon in the shift to highlight the Clients request.

Client Restriction: 

The Client has restricted/blocked this Member from attending future shifts at this location.

• Members will not be able to view released shifts for locations they are restricted from.

  This will not permit allocators to select a Member into any shift for a Service/Delivery location they are restricted from.

• The system will show this icon to Highlight the client's restriction. 

If there is a restriction set for a member then the shift is not visible to the member in the release shift tab for acceptance. Members can only see restricted shifts under my shift-tab when member restrictions are put in place after booking has been assigned to members.

Member Request: 

The Member has indicated they prefer to work at this location

• The system will show the allocator that the Member likes working at this location. This is sometimes beneficial as it can speed up the allocation time knowing the member prefers this location.

• The system will show this icon to highlight the Members request. 

Member Restriction: 

The Member prefers not to attend this location and have restricted themselves.

• This allows the allocator to see that the Member has chosen not to attend this facility.

  If required this restriction can be overridden by the allocator if the member is happy to attend.

  Members will not be able to see released shifts for locations they have restricted themselves from.

• The system will show this icon to highlight the Members restriction.