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My Reason of Contact is not listed?
My Reason of Contact is not listed?
A system generated contact log is created when completing certain tasks within the system.
A pop-up will open requesting you to Please Select a Reason of Contact. From the drop-down list you are required to select an option and press OK to proceed.
If the Reason of Contact for your type of communication/action is not listed, it is required to be created from the Masters.
To learn how to create/edit new Reasons of Contact please visit> Main Masters - Reasons (Personnel).