Shift Match
      Back to home
      1. Entire OnHire Knowledge Base
      2. Growth Modules
      3. Shift Match

      What is the difference between "Get All Shifts" and "Get New Shifts"

      1. Withdraw is a client withdrawal - not an agency withdrawal.

        • Therefore it is for when you know that it has been withdrawn or is no longer available then you can remove it

      2. Get all shifts -

        • this is only bringing active/open shifts through and auto-removing the no longer available shifts

          • Hence why it will bring back the withdrawn shifts if it is still available on the client’s end

        • If you are using this - You do not need to use withdraw

      3. Get new shifts -

        • this will only charge and retrieve the new shifts and the withdrawn shifts will remove and not come back

      Please note that in our system if you are withdrawing and then going get all shifts - you are essentially being double charged by Shift Match - hence why we suggest using one method or the other.